Privacy Policy
Last updated: 7 January 2026
Introduction
Sewage Spy ("we", "our", or "us") is operated by Zentive Systems Ltd. We are committed to protecting your privacy and ensuring you understand how we collect, use, and safeguard your information when you use our mobile application and website.
Information We Collect
Location Data
With your permission, we collect your device's location to show nearby sewage monitors and enable location-based alerts. This data is processed on your device and is not stored on our servers unless you create an alert zone.
Alert Zones
When you create custom alert zones, we store the geographic coordinates of these zones on our servers to send you push notifications about sewage discharge events in those areas.
Account Information
If you create an account, we collect your email address and authentication credentials. If you sign in with Apple or Google, we receive only the information you authorize those services to share.
Device Information
We collect device identifiers for push notification delivery and basic analytics (app version, operating system) to improve our service.
How We Use Your Information
- To provide real-time sewage discharge alerts based on your location and alert zones
- To send push notifications about discharge events in your alert zones
- To improve and maintain our services
- To respond to your enquiries and support requests
Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share data with:
- Service providers who assist in operating our app (hosting, push notifications)
- Legal authorities when required by law
Data Retention
We retain your account information and alert zones for as long as your account is active. You can delete your account and associated data at any time through the app settings.
Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Data portability
Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
Children's Privacy
Our service is not directed at children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at: